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to ticket

to ticket

5.4
To record a reported problem in a support system for others to fix
  • verb
  • /ˈtɪkɪt/
  • Jargon
: abrir un ticket
  • The support team will ticket your issue to ensure it gets resolved quickly.

Examples

  • Make sure to ticket your request in the system so it can be tracked.

  • Before leaving the office, I will ticket all unresolved problems for the next shift.

  • Now, I'll ticket up with anyone you want me to.

  • Now let's get those pesky parking meters yanked out and start using modern digital means to monitor and ticket folks who park too long in one place.

    Blog text (7)
  • Make sure when you call in to ticket it that you say you are calling in to ticket a reservation you started online, so they don't accidentally charge you a phone ticketing fee.

    Blog text (18)
  • Make sure when you call in to ticket it that you say you are calling in to ticket a reservation you started online, so they don't accidentally charge you a phone ticketing fee.

    Blog text (18)
  • We need a huge turnout to cheer our Bears on to victory, even if that victory is probably a long shot since Kansas State is really good and looks ticketed for the national championship game.

    Blog text (8)

Synonyms

to raise the issue
vsto ticket
29 3.7

To bring up a topic or problem for discussion

focuses on recording the problem in a system for attention and resolution
to issue a ticket
vsto ticket
  • Jargon
3.4

To create a record of a problem or request in a support system for a team to fix

applies across helpdesk and tracking systems not only in customer support

Idioms

to be the ticket
  • Informal
7 8.1

The most useful thing to get what you want

Exactly what you need in a particular situation

5 8.2

A good idea or the right thing to do

ticket to ride
  • Informal
1 6.9

A way to gain success or better opportunities

1 8.5

To get a sure chance to succeed, for example a job or a place on a team

A choice that causes failure or big trouble

To be able to choose your own job or future because you are successful

Phrasal Verbs

To pay money for permission to travel or go to an event

1 3.1

To give an official notice that fines someone for breaking a law

3.4

To create a record of a problem or request in a support system for a team to fix

Compounds

A paper telling you to pay a fine for parking where it is not allowed

65 1.0

A paper or online pass that lets you travel on an airplane

A paper you buy that gives you a chance to win money in a game of luck

40 2.4

A pass that lets you attend many events or journeys at a lower price

A ticket that lets you travel to a place but not back

30 2.2

An official notice from the police that says you drove too fast

23 1.0

A paper or phone pass that shows you paid to travel on a bus

20 5.1

Very expensive and costing a lot of money

golden ticket
  • Informal
14 4.1

A special chance that gives a person an easy way to succeed

14 1.6

A person who has a pass to enter an event or travel

12 1.4

A small piece you keep from a ticket after you enter to show proof

11 1.0

A paper or digital pass that lets you travel on a train

10 2.1

A ticket that lets you travel to a place and back

8 1.0

A paper or electronic pass that lets you enter a live theater show

meal ticket
  • Informal
7 5.8

A job, person, or thing that gives you regular money

6 3.8

A ticket that lets you get a meal at a restaurant or cafeteria

6 1.0

A paper or electronic pass that lets you travel on a specific flight

A place where people get tickets for trains, shows and events

5 1.9

A person who checks and collects tickets at the entrance to an event

5 1.0

A ticket that lets you go to a place and return on the same route

5 2.1

A person who sells tickets for events or travel

4 6.5

Costing a large amount of money

4 6.1

Choosing all candidates from the same party on a ballot

4 1.4

A small place where people buy tickets for trains or shows

2 1.7

A small book with bus or train tickets you tear out to use

A place at a station or theatre where people buy tickets

2 2.0

A line of people waiting to buy tickets

1 5.6

A paper receipt showing you left an item at a pawn shop for a loan

1 5.8

To vote for candidates from more than one party in the same election

A person who checks and takes tickets from people entering trains or concerts

ticket-of-leave
  • Archaic
1 9.9

A permit that lets a prisoner live and work outside prison under rules

1 2.0

A paper or card that lets you travel by train

1 6.1

A small paper or token that you give to get a beer at an event

1 5.1

A ticket that lets you travel many times at a lower price for regular journeys

1 8.6

A person who buys event tickets then sells them for more money

A small paper given when you leave a coat so you can get it back later

golden ticket
  • Specialized
9.3

A fake computer ticket that lets attackers pretend to be users and control a network

A person who handles customer support requests using a help desk system

A machine that stamps a ticket with time and place

A machine that makes a mark on a ticket showing the time and place

Surface Forms

ticket infinitive
ticketed past
ticketed past participle
ticketing present participle
tickets third person singular

Etymology

The verb ticket in support work comes from the old sense 'write a short note'. So to ticket a problem is to record it as a note so someone can fix it.