ticket
- noun
- /ˈtɪkɪt/
- Jargon
- I submitted a ticket to request help with my account login problems.
- assign a ticket
Examples
-
And I was like, let me tell you, we have customer care agents like Adam and Nolan who take care of all of the incoming tickets for our OW.
-
Currently, when a support ticket is created, it is usually answered within 1 hour.
Blog text (21) -
I attempted to submit an online ticket, but that is apparently broken too.
Blog text (19) -
When it comes to the job, we use Spiceworks for ticket time tracking.
Blog text (6) -
I actually submitted a support ticket to Foursquare several months ago suggesting switching to OSM.
Blog text (12) -
The support team is currently reviewing your ticket regarding the software issue.
-
After logging a ticket to report the bug, the technical staff promptly addressed the issue.
Idioms
- Informal
To be able to choose your own job or future because you are successful
- Informal
To get a sure chance to succeed, for example a job or a place on a team
Compounds
A person who checks and takes tickets from people entering trains or concerts
- Archaic
A permit that lets a prisoner live and work outside prison under rules
- Archaic
A ticket that lets you travel many times at a lower price for regular journeys
- Specialized
A fake computer ticket that lets attackers pretend to be users and control a network
How Urgent
Surface Forms
Etymology
The word ticket originally meant a short written 'note', from a French word like etiquette. So a support ticket is just a recorded note about a customer's problem that someone will work on.