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ticket

ticket

4 4.1
A record in a support system that logs a reported problem
  • noun
  • /ˈtɪkɪt/
  • Jargon
: incidencia
  • I submitted a ticket to request help with my account login problems.
  • assign a ticket

Examples

  • And I was like, let me tell you, we have customer care agents like Adam and Nolan who take care of all of the incoming tickets for our OW.

  • Currently, when a support ticket is created, it is usually answered within 1 hour.

    Blog text (21)
  • I attempted to submit an online ticket, but that is apparently broken too.

    Blog text (19)
  • When it comes to the job, we use Spiceworks for ticket time tracking.

    Blog text (6)
  • I actually submitted a support ticket to Foursquare several months ago suggesting switching to OSM.

    Blog text (12)
  • The support team is currently reviewing your ticket regarding the software issue.

  • After logging a ticket to report the bug, the technical staff promptly addressed the issue.

Idioms

to be the ticket
  • Informal
7 8.1

The most useful thing to get what you want

Exactly what you need in a particular situation

5 8.2

A good idea or the right thing to do

ticket to ride
  • Informal
1 6.9

A way to gain success or better opportunities

1 8.5

To get a sure chance to succeed, for example a job or a place on a team

A choice that causes failure or big trouble

To be able to choose your own job or future because you are successful

Compounds

A paper telling you to pay a fine for parking where it is not allowed

65 1.0

A paper or online pass that lets you travel on an airplane

A paper you buy that gives you a chance to win money in a game of luck

40 2.4

A pass that lets you attend many events or journeys at a lower price

A ticket that lets you travel to a place but not back

30 2.2

An official notice from the police that says you drove too fast

23 1.0

A paper or phone pass that shows you paid to travel on a bus

20 5.1

Very expensive and costing a lot of money

golden ticket
  • Informal
14 4.1

A special chance that gives a person an easy way to succeed

14 1.6

A person who has a pass to enter an event or travel

12 1.4

A small piece you keep from a ticket after you enter to show proof

11 1.0

A paper or digital pass that lets you travel on a train

10 2.1

A ticket that lets you travel to a place and back

8 1.0

A paper or electronic pass that lets you enter a live theater show

meal ticket
  • Informal
7 5.8

A job, person, or thing that gives you regular money

6 3.8

A ticket that lets you get a meal at a restaurant or cafeteria

6 1.0

A paper or electronic pass that lets you travel on a specific flight

A place where people get tickets for trains, shows and events

5 1.9

A person who checks and collects tickets at the entrance to an event

5 1.0

A ticket that lets you go to a place and return on the same route

5 2.1

A person who sells tickets for events or travel

4 6.5

Costing a large amount of money

4 6.1

Choosing all candidates from the same party on a ballot

4 1.4

A small place where people buy tickets for trains or shows

2 1.7

A small book with bus or train tickets you tear out to use

A place at a station or theatre where people buy tickets

2 2.0

A line of people waiting to buy tickets

1 5.6

A paper receipt showing you left an item at a pawn shop for a loan

1 5.8

To vote for candidates from more than one party in the same election

A person who checks and takes tickets from people entering trains or concerts

ticket-of-leave
  • Archaic
1 9.9

A permit that lets a prisoner live and work outside prison under rules

1 2.0

A paper or card that lets you travel by train

1 6.1

A small paper or token that you give to get a beer at an event

1 5.1

A ticket that lets you travel many times at a lower price for regular journeys

1 8.6

A person who buys event tickets then sells them for more money

A small paper given when you leave a coat so you can get it back later

golden ticket
  • Specialized
9.3

A fake computer ticket that lets attackers pretend to be users and control a network

A person who handles customer support requests using a help desk system

A machine that stamps a ticket with time and place

A machine that makes a mark on a ticket showing the time and place

How Urgent

priority
866 3.7
ticket
  • Jargon
4 4.1

Surface Forms

ticket singular
tickets plural

Etymology

The word ticket originally meant a short written 'note', from a French word like etiquette. So a support ticket is just a recorded note about a customer's problem that someone will work on.