ticket agent
1
3.2
- noun
- /ˈtɪkɪt ˈeɪdʒənt/
:
agente de soporte
- My main beef at this point is that, as a condition of the merger, according to a ticket agent I spoke with some months ago, the really nice United website and, for her, the ticket agent interface were replaced with Continental's 1970s-era stone knives and bearskins.
Examples
-
The angel pressed some keys and moved the cursor, much like a ticket agent at the airport, trying to find confirmation of a reservation.
Fiction book (2002) -
The ticket agent efficiently resolved my issue with the missing flight confirmation.
-
After buying my tickets online, I had to speak to a ticket agent for assistance with my itinerary.
-
When I arrived at the airport, the ticket agent helped me check in and print my boarding pass.
How Senior
∞
1.6
1
3.2
Surface Forms
Morphology
The meaning is directly and transparently derived from combining 'ticket' (a logged issue/request) with 'agent' (a person who acts on behalf of others): a ticket agent is simply a person who handles tickets. This noun+agent compositional pattern is common and uses basic vocabulary, so a B1 learner who knows both words should be able to infer the MWE's meaning.
Etymology
The noun ticket agent in customer service comes from the idea of a 'ticket' for a problem and a person who takes it to fix that problem. Imagine a worker picking a paper or digital ticket from a board and working on it as the agent, so ticket agent means 'a person who manages customer or incident tickets'.