helpdesk
1
3.5
- noun
- /ˈhɛlpˌdɛsk/
- Specialized
:
mesa de ayuda
- I've got an internal helpdesk portal that I'd like users to be redirected to when they type in 'HelpDesk' in the browser address window.
Examples
-
Teachers feel confident trying out new technologies knowing they can call for immediate technical support or submit an online "helpdesk" request.
Academic text (2009) -
In this example, the customer needed helpdesk staff to be able to wipe ActiveSync devices through the Exchange Control Panel.
Blog text (4) -
Can we learn more from the feedback we receive on our helpdesk and use it to improve the site?
Blog text (1) -
Unfortunately, tickets and helpdesk apps are the preferred method for engagement these days.
Blog text (8) -
Every helpdesk goes through this, which is why the helpdesk always has high burnout rates.
Blog text (7) -
Next, go through each tab: home, inventory, asset, etc., and determine what you want your helpdesk personnel to have access to.
Blog text (26) -
Tickets are grouped by site (by remote collector) in the helpdesk so that you can easily distinguish between tickets for a given client.
Blog text (17) -
But to keep things Google-able and supportable by the helpdesk, user-visible numeric error codes are a MUST in any multilingual or localized software.
Blog text (31) -
If you are having trouble with your computer, you can call the helpdesk for assistance.
-
The helpdesk provides support for technical issues, such as software installation or network connectivity.
Synonyms
7
2.0
A team at a company that helps people with problems and questions about products or services
3
3.0
A service that gives information and technical help to computer users
Antonyms
How Helpful
- Specialized
1
3.5
- Texting
430
3.2
- Texting
18
2.7
∞
1.0
Surface Forms
Morphology
Etymology
Helpdesk comes from the simple English words help ('assistance') and desk ('a place or table for work'), so it literally means a place or service where you go for help with problems, especially technical problems.