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churn

churn

3 5.1
The rate at which people stop using a product or service
  • noun
  • /tʃɜrn/
  • Specialized
translation icon : tasa de rotación
  • So, Robert, you said churn was up sequentially due to normal seasonality and programming issues.
  • churn rate
  • reduce churn
  • high churn

And so overall there's just less churn, right, Because they are.

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Examples

  • It's all in the reports, and it has really helped us lower our churn rate for local businesses.

    Blog text (15)
  • And so those, you know, reviews, referrals, retention and reduction of churn are sort of the four main Rs in a good business.

  • And I know for a fact most of these real estate software companies have terrible churn, right?

  • At the time, that seemed like a logical reason for the high churn rate.

    Blog text (14)
  • Every other Windows application has all the same issues, and most have a much more aggressive churn rate.

    Blog text (25)
  • Do you feel like that churn is continuing or is it even speeding up?

  • And ours is a community with the majority of children not speaking English as a first language at home and very high levels of churn in our schools.

  • As shown in the chart below, Rackspace's churn is remarkably low at 1%.

    Blog text (24)
  • In other words, the labor market is in a period of relative stability, with a much smaller amount of churn than was seen in the 1990s, and thus much less potential for payroll double counting.

    Academic text (2005)
  • Many companies are taking steps to reduce customer churn and improve retention rates.

Synonyms

turnover
vschurn
  • Specialized
40 4.2

The rate at which employees leave and are replaced in a company

covers the same change but also includes customers and data
turnover rate
vschurn
  • Specialized
5 4.0

How quickly workers leave a company and new workers replace them

applies more broadly to customers, subscribers, or items across systems
attrition rate
vschurn
  • Specialized
2 6.0

The number of people who leave or die from a group over time

counts replacement as well as people leaving, not only net loss
1 3.3

How quickly workers leave a company and new ones replace them

is wider, covering customers and items, not only workers
1 6.7

How quickly the size of a group becomes smaller over time

is broader, covering people stopping use and being replaced, not just decrease

Antonyms

363 3.1

Being steady and not likely to change

Compounds

2 7.4

A container for making butter by stirring cream until butter forms

How Frequent

churn
  • Specialized
3 5.1
fluctuation
76 6.3
stability
363 3.1

Surface Forms

churn singular
churns plural

Etymology

Churn in business means the rate people leave or are replaced, and a helpful way to remember this is to picture customers being 'turned over' like cream in a churn. So high 'churn' means many people are leaving or being swapped, just as the churn quickly changes what is inside.