help desk
3
3.0
- noun
- /hɛlp dɛsk/
- Specialized
:
mesa de ayuda
- If you encounter any issues with your software, please contact the help desk for immediate assistance.
- computer help desk
- call the help desk
Now another quick example, when I saw the help desk right, instead of saying something formal like information desk, the sign said just ask.
- Now another quick example, when I saw the help desk right, instead of saying something formal like information desk, the sign said just ask.
- So I called like the the help desk just to something is clearly a miss here.
Examples
-
Technical assistance questions dropped drastically in 2008 with the addition of a computer help desk, while directional questions held fairly steady.
Academic text (2014) -
To have a greater understanding of the differences, call the computer help desk.
Blog text (18) -
I experienced similar situations during my time working at a help desk in university.
Blog text (3) -
Welcome to Help Desk Geek, a blog full of help desk tips for IT professionals.
Blog text (22) -
Those who phoned the help desk most often were the teenagers, the same people who performed best.
Academic text (2009) -
In addition, the county staffs a help desk that provides visitors with transportation information when requested.
Blog text (15) -
Large and small firms alike cannot find enough skilled IT people, everything from programmers to network specialists to help desk personnel.
Blog text (28) -
The provision of a centralized support service for students, teachers, administrators, and parents, usually via an information/technology help desk.
Academic text (2015) -
Are student library assistants or student help-desk personnel primarily interacting with each other or with students and teachers who need their services?
Academic text (2013) -
The help desk is available from 9 AM to 5 PM to assist customers with their technical problems.
Synonyms
7
2.0
A team at a company that helps people with problems and questions about products or services
5
3.0
The part of a company that helps customers with problems and fixes products
1
3.5
A service that helps people with computer or device problems
A phone line customers call for help with products or services
Antonyms
How Technical
- Specialized
3
3.4
- Specialized
3
3.0
5
3.0
7
2.0
Surface Forms
Morphology
help + desk
The meaning 'a service or place providing assistance' is directly and transparently derived from combining 'help' (assistance) with 'desk' (a counter or place where service is given). This is a straightforward compound denoting a location or service for help, a pattern common across languages, so a B1 learner who knows the constituent words will readily understand it.
Etymology
The compound noun help desk comes from the simple image of a person sitting at a desk whose job is to help people with questions or problems. So today help desk means the place or team people contact for 'help' with computers or accounts.