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customer support line

customer support line

2.6
A phone line customers call for help with products or services
  • noun
translation icon : línea de atención al cliente
  • I called the customer support line when I had trouble with my order.

Examples

  • Their customer support line is open 24 hours a day, seven days a week.

  • After a long wait, someone finally answered the customer support line and resolved my issue.

  • I called the customer support line for help.

  • The customer support line is available 24/7.

  • I called the customer support line when I needed help with my smartphone.

  • Their customer support line is available 24/7 for any inquiries about products.

  • After purchasing a laptop, I contacted the customer support line to set up my warranty.

Synonyms

hotline
vscustomer support line
94 3.2

A phone line you can call for quick help or information

is a phone service buyers contact for product assistance, not always immediate
call center
vscustomer support line
  • US
20 2.7

A place where many people answer phone calls to help customers or take orders

is a single phone service buyers contact for help, not an organisation
customer support
vscustomer support line
7 2.0

A team at a company that helps people with problems and questions about products or services

is specifically the phone service buyers use to request assistance
help desk
vscustomer support line
  • Specialized
3 3.0

A service that gives information and technical help to computer users

is the phone service contacted for general product or service assistance
hot line
vscustomer support line
2 3.2

A direct phone line for urgent help or advice

is a general phone service for buyers seeking assistance rather than emergencies

How Accessible

customer support line
2.6

Surface Forms

Morphology

customer + support + line

The meaning 'a telephone line or service for customers to get help' is directly and transparently built from 'customer' (the user), 'support' (help), and 'line' (a communication channel). This noun-noun composition follows common, cross-linguistic patterns (e.g., equivalents in Spanish, French, Japanese), so a B1 learner who knows the constituents will readily infer the MWE meaning.

Etymology

Customer support line gives a simple picture: a phone line where company support people talk to customers to fix problems. So, it means 'a phone service customers call for help'.