call center
- noun
- /kɔl ˈsɛntər/
- US
- The call center received thousands of calls during the holiday season, assisting shoppers with their orders.
- customer call center
- call center worker
- call center job
We're actually going to use a call center.
- We're actually going to use a call center.
- So if I was going to go run traffic for you and your cold call center, OK.
- But then also we, I would, the majority of our ISA call center activity is outbound, not inbound.
- If she's elected president, the White House will smell like Curry and there will be a call center that nobody understands for complaints by Americans.
- Some of the biggest uses for AI, you know, are either the mundane things, call centers and customer service or people generating girlfriends.
- So there are companies that you can hire who cold call properties for a living, such as REI Call Center.
- So the more shotgun approach and if they respond and raise their hand, then of course our call center is following up on that inquiry.
- And these people in the call centre can do a survey, can do a short survey to a few people in each village on the phone.
- These lads are about as big as a straw right to escort me through the call centre, through everybody and off the premises.
- Occasionally I have a call centre experience who have I had it with Funnily enough, one of them was with Zoom and the other one was with Ford.
Examples
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Managing the strategic and operational functions of call centers is a huge task with unique challenges.
Blog text (12) -
Call Center Excellence Awards have been established to honor, recognize, and promote call centers that demonstrate true best practices.
Blog text (12) -
But I will say that I worked in a call center, not for a lack of work.
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- I work in a call center.
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Do you have call center experience?
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I worked at a call center for three years until just recently.
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Today, setting up a factory or a call center requires no government license.
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A new title, Workforce Administrator, will be created for use in consumer call centers.
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Malik, the call center worker from Mumbai, has already won a cool 10 million.
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Kumar is now a junior executive in a call center in Gurgaon that serves customers in the United States.
Academic text (2006)
Synonyms
A phone line customers call for help with products or services
How Big
Surface Forms
Morphology
The meaning 'a facility where telephone calls are handled' is directly and predictably built from 'call' (telephone contact) + 'center' (a place providing a service). This noun-noun compound follows a common compositional pattern found in many languages, so a B1 learner who knows both constituents can readily infer the MWE meaning.
Etymology
Call center comes from a simple picture: a single place where many calls are answered. Companies put lots of phones and people in one center to 'handle many calls' from customers, so today call center means a place that answers customer questions and takes orders.