ticketing
- noun
- /ˈtɪkɪtɪŋ/
- Jargon
- He found the new ticketing software to be efficient in tracking customer inquiries and resolving problems quickly.
- Automated ticketing
- ticketing process
- ticketing system
Examples
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The company upgraded its ticketing processes to ensure better organization and faster response times for service requests.
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And we, yeah, we pretty much just did ticketing hospitality for certain regions.
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But if you're you're doing tickets for tech support or something, then it's the number of tickets that you get through.
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I thought the TSA guy said that anyone on the list would not get a ticket at all, and this is controlled by the airline and the ticketing systems they use.
Blog text (9) -
In this report, you can find information on the most popular ticketing systems for organizations of your size, rankings of popular features and functions, and a 5-step guide to choosing a ticketing system, complete with questions to ask vendors.
Blog text (20) -
Can you check on your ticketing system and verify if there are any tickets open or closed for the last 7 days reporting outages around zip codes 00680 and 00603?
Blog text (30) -
While I may have held a PR internship for one event, I probably spent equal time in that semester doing a mix of ops, ticketing, credentialing, and event management on top of what was in my internship description.
Blog text (18) -
The customer support team uses an effective ticketing system to manage all requests and issues from users.
How Automated
- Specialized
- Jargon
- Specialized
Surface Forms
Morphology
Etymology
Ticketing comes from the word ticket, meaning a 'record' or note about a problem, and -ing meaning 'the system or action'. In customer support a 'ticket' is a note that tracks a request, so ticketing is the system for recording, managing, and tracking those requests.