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telephone operator

telephone operator

2 2.2
A person who connects phone calls to the right person or service
  • noun
  • /ˈtɛlɪˌfoʊn ˈɒpəreɪtə/
translation icon : operador telefónico
  • While some women worked in beer halls and cabarets, those with more education found jobs in department stores or as telephone operators, receptionists, secretaries, teachers, nurses, and journalists.
  • telephone operator job
  • retired telephone operator
  • work as a telephone operator

Examples

  • During the depression, she was a telephone operator because of her fine English accent.

    Blog text (27)
  • The telephone operator told him it would be no more than an hour, but there had been an unusual number of calls, so it might be two.

    Fiction book (2001)
  • I called information, and the telephone operator said there was one Brinkerhoff listed in New Limerick.

    Fiction book (2001)
  • Government 911 and 311 telephone operators quickly and effectively responded to hundreds of thousands of individual calls for assistance and information.

    Blog text (4)
  • Unlike most of her classmates who were recent middle- or high school graduates, she had already served three years as a telephone operator in a coastal division and was older than most of them.

    Fiction book (2000)
  • As a telephone operator, she helps connect callers to the right people.

  • The telephone operator quickly directed my call to the customer service department.

  • In her role as a telephone operator, she answered calls and provided assistance to clients.

Synonyms

receptionist
vstelephone operator
86 2.6

A person who greets visitors, answers the phone, and gives information at an office or hotel

is mainly about helping callers connect rather than greeting visitors or front desk tasks
switchboard operator
vstelephone operator
  • Archaic
1 5.8

A person who answers phones and connects callers to others

is focused on technical routing via a central panel rather than general caller assistance
phone monkey
vstelephone operator
  • Offensive
1 9.9

A person who answers many phone calls to help customers in a call center

is a neutral, formal role assisting callers to reach people or services
telephonist
vstelephone operator
  • Archaic
6.8

A person who connects phone calls and directs callers to the right person

is the general role helping callers reach the desired person or service

How Experienced

telephone operator
2 2.2
phone monkey
  • Offensive
1 9.9

Surface Forms

Morphology

telephone + operator

The meaning 'a person whose job is to assist telephone callers...' is directly and transparently derived from combining 'telephone' (device for voice communication) with 'operator' (a worker who operates equipment). This is a regular noun compound following common compositional patterns with clear cross-linguistic equivalents, so a B1 learner who knows both constituents will readily understand it.

Etymology

The compound noun telephone operator comes from early phone days when a person, the operator, sat at a board and plugged wires to join one telephone line to another. They literally 'connected' calls, so the name means someone who helps callers reach the person or service they want.