service call
- noun
- /ˈsɜrvɪs kɔl/
- We were relieved when the technician arrived promptly for the service call to repair our heating system.
- customer service calls
Examples
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I've spent hours and hours of my time dealing with this in one way or another for months, including 35 minutes on the phone the other day troubleshooting my router and reserving a four-hour chunk of my day today for a service call. And this is what I get?
Blog text (27) -
After my refrigerator broke down, I scheduled a service call with a repair technician to fix it.
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I paid more than that for a home warranty plan that still cost me $75 for a service call.
Blog text (5) -
From 2007 to 2009, Williston city officers fielded 1,000 service calls.
Blog text (22) -
I go on these service calls every day, knowing full well what the problem is and that Verizon needs to fix it, and pretending to fix something when in reality the truth is that there's nothing wrong other than that Verizon needs to replace that card.
Blog text (27) -
Calls by all eight of the writers, located in various places around the country, all resulted in the same problem; rather than simply sending a signal to the customers' modem—a solution that had fixed the problem in the past—they were each being told that a service call was needed.
Blog text (33) -
The plumbing company charges $100 for a service call to check for leaks in your home.
How Urgent
Surface Forms
Morphology
The meaning 'a request sent to a software service' is directly derivable from combining 'service' (software delivered over the internet) and 'call' (a request/instruction to execute a routine). The compound follows a regular modifier + head pattern ('service' modifies 'call') with no idiomatic shift, so a learner who knows both constituent senses can infer the MWE meaning.
Etymology
The noun service call comes from the old idea of call meaning 'to visit'. Imagine a repair worker 'calling' at your home to fix a broken dishwasher; that's why it means a worker's visit to repair or maintain something.