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Glite Dictionary
🧑‍💼 A company seller 🤖 A virtual seller
sales rep

sales rep

3.4
A computer program that talks to customers and helps them buy online
  • noun
  • /seɪlz rɛp/
  • Specialized
translation icon : chatbot de ventas
  • As a sales rep, the AI helps users navigate the website and find the products they need.

Examples

  • The new sales rep was programmed to handle customer inquiries and complete purchases smoothly.

  • Many online stores use a sales rep to assist customers 24/7 by providing instant responses.

  • Expecting forum moderators to act as sales reps for accreditation is maybe not the sort of support we'd like to see being offered.

    Blog text (26)

Synonyms

telemarketer
vssales rep
26 3.6

A person or machine that calls people to sell things

uses online platforms to interact, answer questions, and finalize purchases

How Automated

purchasing agent
  • Specialized
4.1
sales rep
  • Specialized
3.4
assistant
  • Specialized
38 3.5
call center
  • US
20 2.7
salesperson
28 2.2

Surface Forms

sales rep singular
sales reps plural

Morphology

sales + rep

The meaning is directly compositional: 'sales' (relating to selling) modifies 'rep' (representative), so a B1 learner who knows both words will infer 'a representative who handles sales'. The specific nuance that it may be virtual/automated is an implementation detail and does not affect the transparent, literal combination of the constituents.

Etymology

Sales rep is also used for a virtual helper; picture a friendly chatbot or small robot that stands in for a person and answers customers' questions to help them buy. So, this use of sales rep means 'software or an automated helper that sells and helps customers'.