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customer's man

customer's man

9.3
A man at an agency who looks after important clients and their accounts
  • noun
  • Archaic
translation icon : representante de cuentas
  • The customer's man handled all communication between the agency and the client.

Examples

  • Each brokerage firm assigned a customer's man to manage its biggest accounts.

  • After years as a customer's man, he knew how to anticipate his clients' needs.

  • The customer's man ensured that all needs were met.

  • Have you spoken to the customer's man yet?

  • After years as a customer's man, he learned to anticipate his clients' needs effectively.

  • Each brokerage assigned a customer's man to nurture and grow its most important relationships.

  • The customer's man was responsible for maintaining regular communication with the client.

Synonyms

account executive
vscustomer's man
7 5.9

A person who manages a client's work and relationship at an agency

emphasizes personal relationship management over account tasks
account representative
vscustomer's man
1 4.5

A person who manages client accounts and keeps in contact with them for a company

focuses more on building and maintaining long term client relationships
customer's broker
vscustomer's man
7.0

A person who manages a client's account at a company like an advertising agency

places greater weight on managing and maintaining client relationships

Surface Forms

customer's man singular

Morphology

customer's + man

The construction is a straightforward possessive composition: 'customer's' + 'man' yields 'the man associated with a customer' so a B1 learner who knows 'customer' and 'man' can infer it refers to a person assigned to or representing a customer. The specific occupational sense (liaison/relationship manager) is a natural, predictable extension of that possessive relationship, so the phrase is largely compositional and transparent.

Etymology

Customer's man may come from a simple business picture: a firm gave each customer one man to look after their needs, so he was literally the customer's man. That's why the phrase means 'a person who manages a client's account and looks after the client's needs'.